Privacy Policy

Effective Date: August 18, 2025

Welcome to SupplyBook (“we”, “our”, or “us”). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this policy carefully.

1. Information We Collect

We may collect information in the following ways:

• Personal Information: Name, mobile, address.
• Device Information: Device type, operating system version, unique device identifiers.
• Usage Data: App usage metrics, clicks, pages viewed, and interactions.
• Crash Logs: Diagnostic and crash information to help improve stability.

2. How We Use Your Information

We use the information we collect to:

• Authenticate and manage user sessions
• Personalize user experience
• Improve app performance and user support
• Monitor usage patterns and troubleshoot issues
• Send occasional notifications (with consent)

3. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share data with:

• Service Providers: e.g. Firebase, analytics tools
• Legal Authorities: If required to comply with legal obligations
• Business Transfers: In case of merger or acquisition, your data may be transferred

4. Third-Party Services

Our app may use third-party services that have their own privacy policies. We recommend reviewing them:

• Twilio Privacy Notice

5. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the right to:

• Access the data we store about you
• Request correction or deletion of your data
• Withdraw consent at any time

To make a request, contact us at: supplybook@gmail.com

7. Security

We use encryption and secure communication protocols to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Children’s Privacy

Our app is not intended for children under 13. We do not knowingly collect data from children. If you believe we’ve collected such information, please contact us.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with a new effective date. Continued use of the app after changes implies acceptance.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

📧 supplybook@gmail.com